How much does it cost? +
The base plan starts at as little as $99/month. Use our
pricing calculator to get your exact rate instantly based on your home's details. Your rate is locked in for life the day you sign up.
What is the lifetime price guarantee? +
When you sign up, your monthly rate is locked in forever. As long as your account remains in good standing, your rate will never increase — no matter what we charge new subscribers in the future. The sooner you sign up, the more you save over time.
How many visits do I get per year? +
You receive 5 professional visits per year. It starts with a comprehensive Home Assessment — where we document every room, every piece of equipment, and build your personalized care plan. Then you receive 4 seasonal home care visits (Spring, Summer, Fall, Winter), each covering a detailed checklist of safety, maintenance, and seasonal items. Everything is documented in a Home Health Report after every visit.
When does my first visit happen? +
Before your first visit, we schedule a free Home Assessment where we walk through your home and document all the details needed for your Client Care Package — filter sizes, bulb types, battery sizes, and more. Your first service visit is scheduled approximately 30 days after signup.
What is the Client Care Package? +
We build a personalized care list for your home, source all the items — filters, bulbs, batteries — and deliver them directly to your home annually. Everything is the right size for your specific home. A $150 deposit is collected at your Home Assessment visit and is applied to your care package.
Do I need to be home during visits? +
We use a lockbox system for your convenience. You provide us with a lockbox code during your Home Assessment visit, and our background-checked technicians can service your home whether you're there or not. You'll receive a digital Home Health Report after every visit.
What is the MPT Client Portal? +
Every subscriber gets their own personal MPT Client Portal with access to: Complete home care History, Direct Access to a Licensed General Contractor, MPT Preferred Contractor Network, and 24/7 Emergency Service Contacts. Your maintenance history builds over time and adds real value when you sell your home. With one tap, you can print your entire Home Health History — every visit, every finding, documented from the very first day you became an MPT client.
What is the MPT Preferred Contractor Network? +
As an MPT subscriber, you have access to our network of vetted, licensed, and insured contractors at discounted rates. Every contractor carries proper licensing and insurance and has been vetted by MPT. This includes plumbers, electricians, HVAC technicians, painters, and more.
Can I add extra services during a visit? +
Absolutely. Any additional services identified or requested during your visit are scheduled as a separate appointment. The appropriate MPT specialist is sent out to handle the task — whether that's a repair, improvement, or specialty service. You approve the quote before anything is scheduled.
What is the Hourly Tech Rental perk? +
As an active MPT client, you get exclusive access to book a tech by the hour for things like basement cleanouts, moving furniture around your home, or loading/unloading — with a truck included when you need one for pickup or drop-off. It's billed hourly and is only available to active subscribers. Contact us to schedule.
Can I cancel my subscription? +
Yes. There is a minimum commitment period outlined in your service agreement. After the minimum period, you may cancel with 30 days notice. Please note that cancelling and re-subscribing later means you lose your locked-in rate.
What areas do you serve? +
We currently serve Johnson City, Kingsport, Bristol, Jonesborough, Elizabethton, Blountville, Piney Flats, Bluff City, Colonial Heights, Gray, and surrounding areas in Northeast Tennessee.
Who performs the home care visits? +
All MPT technicians are background checked and certified in MPT service standards. Our team is led by a licensed General Contractor with 35+ years of experience. HVAC service is performed by a certified HVAC mechanic.
