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Service Agreement
1404 Persimmon Ridge Rd, Suite 1A
Jonesborough TN 37659
1. Services Provided
My Property Tech LLC ("MPT") will provide five (5) professional visits per year β one comprehensive Home Assessment visit and four (4) seasonal home care visits. Services are evaluation and identification only except for the following labor-included items:
- HVAC filter changes (filters from Care Package)
- Dryer vent cleaning
- Bathroom exhaust fan cleaning
- Smoke/CO detector battery replacement
- Light bulb replacement
- Garbage disposal cleaning
- Minor tightening, adjustment, and lubrication of hardware, doors, and mechanical components identified during evaluation
- Annual water heater service
- Annual HVAC service by certified technician
All other checklist items are evaluation only. Deficiencies are documented and quoted separately. A digital Home Health Report is provided after every visit.
The Client Care Package β light bulbs, HVAC filters, smoke/CO detector batteries, and descaling supplies for tankless water heaters β is provided up to a combined value of $150.00 per contract year. Once the $150.00 annual value has been used, any additional items or supplies are billed separately, and Client is responsible for payment of all such charges.
2. Evaluation Only β No Repairs Included
Except for the labor-included services listed above, MPT technicians evaluate and identify only β they do NOT repair, fix, or replace during scheduled visits unless specifically agreed in writing as an add-on service.
Any deficiencies identified will be documented and quoted separately. Client must provide written or verbal approval before any additional work is performed.
3. AutoPay Enrollment & MPT Bucks
AutoPay enrollment is optional. Clients who enroll in AutoPay earn $5.00 in MPT Bucks for every month a successful AutoPay payment processes, up to a maximum of $60.00 per year from AutoPay alone. Client may also earn additional MPT Bucks through separate referral, partner, or promotional programs MPT offers from time to time; those programs are governed by their own published terms and are not subject to the $60.00 AutoPay cap. MPT Bucks from any source accumulate throughout the contract term and are redeemable on Client's plan anniversary date toward subscription renewal or additional services. MPT Bucks are non-transferable, have no cash value, and are not redeemable for cash under any circumstance.
4. Pricing & Payment
Client's monthly rate is $99.00/month, based on the property square footage Client disclosed at signup, and locked in for life while this Agreement remains in good standing (defined below).
Client represents that the square footage provided at signup is accurate to the best of Client's knowledge. If MPT later determines the property's actual square footage materially differs from what was disclosed, MPT reserves the right to recalculate and adjust Client's monthly rate accordingly, effective from the date of correction (not retroactively).
A $25.00 returned payment fee applies to failed payments. Services may be suspended for accounts 15+ days past due. "Good standing" means Client's account is not more than 15 days past due and this Agreement has not been terminated for cause under Section 5.
5. Term & Cancellation
Minimum 12-month term. After the initial term, Agreement renews month-to-month until cancelled with 30 days written notice.
Early Cancellation: If Client cancels before completing 12 months:
β’ All MPT Bucks are forfeited
β’ All remaining visits are cancelled
β’ The lifetime price lock is permanently void
MPT-Initiated Termination for Cause: MPT may terminate this Agreement immediately upon written notice if Client (a) creates an unsafe environment for MPT technicians, including threats, harassment, or hazardous property conditions; (b) provides fraudulent information in connection with this Agreement, including misrepresenting property square footage; or (c) fails to cure a payment default within 15 days of suspension under Section 4. Termination for cause carries the same consequences as early cancellation by Client.
6. Property Access & Lockbox Authorization
Client authorizes MPT and its background-checked technicians to access the property using the lockbox code provided. Technicians may enter during scheduled visit windows whether or not Client is present.
7. Documentation & Photo Consent
Client consents to technicians photographing deficiencies for documentation. Photos are stored securely in the Client Portal and may be used internally for quality control but never shared publicly without written consent.
8. Add-On Services
Any repair or additional service beyond the scheduled evaluation visits requires Client's prior approval of a written quote. All add-on services are billed separately from the subscription.
9. Limitation of Liability
Liability Cap: MPT's total liability for any claim shall not exceed the total monthly subscription payments made during the then-current contract year.
MPT is not liable for pre-existing conditions, latent defects, or damage arising from Client's failure to address documented deficiencies.
10. Indemnification
Client agrees to indemnify and hold harmless My Property Tech LLC, its owners, employees, and contractors from any claims arising from: (a) Client's breach of this Agreement; (b) Client's negligence; (c) Client's failure to authorize repairs identified in Home Health Reports.
11. Dispute Resolution & Arbitration
BINDING ARBITRATION: By signing, Client waives the right to a jury trial. All disputes shall be resolved through binding arbitration in Washington County, Tennessee under AAA rules.
12. Governing Law
This Agreement is governed by the laws of the State of Tennessee. Venue for any permitted court proceedings shall be in Washington County, Tennessee.
13. Assignment & Transfer
This Agreement is personal to Client and may not be assigned or transferred to a new property owner without MPT's prior written consent. MPT may, at its sole discretion, offer a program allowing an active Agreement to transfer to a subsequent buyer of the property (for example, upon sale of the home); any such transfer requires a separate written transfer agreement among MPT, Client, and the new owner. Absent such a written transfer agreement, this Agreement terminates upon Client's sale or transfer of the property, and no refund of prepaid amounts will be issued for scheduled visits not yet completed.
14. Entire Agreement
This Agreement constitutes the entire agreement between the parties. It may only be amended in writing signed by both parties.
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